1(800)433-2220

Frequently Asked Questions

What is the minimum order?

  • 12 pieces for screen print
  • 12 pieces for embroidery
  • 1 piece for banners, signs, stickers
  • Please keep in mind, in most cases, a larger order can reduce the overall price per each item ordered. Please view our Pricing Page for more information.

What file format does my artwork need to be sent in?

We prefer .ai, .eps & .cdr (vector files), but we can use .psd, .paf, .png, & .jpeg at their highest resolution.

What is your turn around time?

Our usual turn around time from start to finish is 1 week but larger orders may take about 2 weeks. For a small fee the process on an average sized order can be shortened to a couple of days if a customer just has to have it right away.  Of course, a lot depends on product availability, but we usually have no problem completing an order in a timely manner.

Can I bring in my own items to be printed or embroidered?

Yes, but we ask that they are new or clean.

Do you provide fulfillment?

Yes, different levels of packaging and shipping can be met.

Do you Deliver?

Yes, we have delivered orders as far north as Oklahoma and as far south as San Antonio. If you think you might need your order delivered, be sure to make that arrangement when placing your order. We will be more than happy to provide you with the most accurate shipping processes available, including our availability for delivery or not.